Do You Need Fastrak On A Registered Car

Toll Violations

• Metro ExpressLanes on the I-ten and I-110 is a price operator in California. California Vehicle Code 23302.5 requires that no person shall evade or attempt to evade the payment of tolls or other charges on any vehicular crossing or toll highway.

• Pay as You lot Go Discover of Toll Evasion Violation provides for the use of the I-10 and I-110 Metro ExpressLanes without a FasTrak Flex transponder or registered business relationship at a reduced violation rate. You lot received a Pay as Yous Become Notice of Price Evasion Violation because the vehicle pictured on the notice was traveling on the I-10 or I-110 Metro ExpressLanes. The registered owner of the vehicle with the DMV is responsible for the cost payment plus a $4 processing fee.

• The initial notice includes the toll plus a $four processing fee for each trip. If the violation notice is unpaid after 30 days, the notice will include the toll, $4 processing fee plus $21 past due penalization. After 60 days, if the violation observe is unpaid, a third detect will be sent with an additional delinquent penalty of $30.

  First Discover: Detect of Toll Evasion	Toll amount + $iv processing fee If the observe remains unpaid, a by due notice will exist mailed out
  2nd Notice: Past Due	Toll amount + $iv processing fee + $21 by due penalty If the notice remains unpaid, a delinquent notice will be mailed out
  Third Notice: Delinquent	Toll amount + $iv processing fee + $21 past due penalization + $30 delinquent penalty If the detect remains unpaid, a concord may be placed on the vehicle's registration and/or sent to collections

• Yous take several options for resolving a toll evasion violation issued by Metro ExpressLanes:

  Pay Online – (ACH, Credit/Debit Card)

  You will demand your violation number and license plate information.

  Pay In Person – (Greenbacks, Check, Credit/Debit Carte)

  20101 Hamilton Av, Ste 100A
  Torrance, CA 90502

  3501 Santa Anita Av
  El Monte, CA 91731

  Hours of Operation
  Monday-Friday 10:00am-half dozen:30pm
  Closed for lunch daily from 1:00-2:00pm

  Pay with Cash at 7-Eleven. $i.99 service fee per payment. Payments are CASH ONLY and post the side by side business day. Find 7-Eleven stores at paynearme.com/cashmap

  Pay past Mail – (Cheque)

  Include the violation number on the check/money lodge. Please DO NOT SEND CASH.

  Metro ExpressLanes
  P.O. Box 39110
  Los Angeles , CA 90039

  Dispute a Violation

  See the reverse side of the detect - Instructions for battling a violation include completing the Affirmation of Not-Liability or requesting an Investigative Review.

  Contesting violations online is currently not available

• At that place are several reasons that could explicate why you received a violation.

  The battery in your FasTrak transponder may non exist working.

  If you lot practice not hear a beep or encounter the lite blink when the transponder is read, contact customer service to go your transponder replaced.

  The license plate of the vehicle may not be listed on your account.

  Add the vehicle license plate and backdate the start date to ensure proper tolling. This will automatically remove the violation penalty.

  Your account balance may be negative.

  This may be due to the credit carte du jour on file having expired or the need to add funds to your cash/check based business relationship. You tin can add funds to your business relationship online, over the phone with a client service rep, or in person at a Metro ExpressLanes service center.

• To be eligible for toll-free travel on the one-10 and I-110 Metro ExpressLanes carpoolers must have a properly mounted FasTrak Flex set in the proper position (2 or 3+) and a valid account. If you used the ExpressLanes without a transponder, a photograph of your vehicle license plate was taken and a Pay every bit You Go Detect of Toll Evasion Violation was sent to the registered owner. To avoid future violations and to take advantage of the benefits of having a Fastrak account please contact customer service.

• If the vehicle was sold before the fourth dimension of the violation, you simply return the payment coupon on the Violation Observe with a copy of the bill-of-sale. The neb-of-sale should include the appointment the vehicle was sold, the name and address of the person to whom y'all sold the vehicle.

• If the vehicle was stolen earlier the time of the violation, you only need to send a re-create of the law report to the address indicated on the Violation Notice and the violation will be dismissed.

• Toll violations are ceremonious infractions. They practise not affect your driving record, but the California Vehicle Code does permit the withholding of vehicle registration, ceremonious judgments and other drove deportment equally provided by constabulary. Metro ExpressLanes first action is to attach unpaid tolls, fees, and penalties to the associated vehicle registration. If a vehicle registration withholding is not successful, balances are discipline to exist forwarded to a drove agency.

• Section 40267 of the California Vehicle Lawmaking authorizes unpaid tolls, fees, and penalties to be placed on vehicle registration. A $3 administrative fee is added to each toll violation. You may pay violations that are placed on your vehicle registration either directly to the DMV with your vehicle registration, or to Metro ExpressLanes Service Eye. A daily update of your payment transactions is performed between the DMV and Metro ExpressLanes.

  This is a sample of the Affidavit of Non-Liability that can exist establish on the reverse side of a Violation Notice.

  

  This is a sample of the request for an Investigative Review that can be plant on the reverse side of a Violation Notice.

  

Driving Metro ExpressLanes

• FasTrak is a toll collection organisation used in California assuasive drivers to easily pay for tolls electronically on every tolled bridge, lane, and road in California.

  Having a FasTrak account through Metro ExpressLanes allows you to declare the number of people in the vehicle on the FasTrak Flex transponder enabling HOV/carpool cost-free trips. FasTrak Flex transponders are portable and can be moved from one vehicle to another.

  Remember!

  On the I-10 Metro ExpressLanes: Vehicles withthree or more occupants will exist able to use Metro ExpressLanes toll-free at all hours with a valid FasTrak Flex transponder. Vehicles with two occupants pay a price during peak hours (Mon-Friday 5am-9am; 4pm-7pm) simply will have toll-free access during off-acme hours with a valid FasTrak Flex transponder.
  
  On the I-110 Metro ExpressLanes: Vehicles withtwo or more occupants per vehicle can utilize the Metro ExpressLanes toll-free at all hours with a valid FasTrak Flex transponder.

• 

  PREFERRED POSITIONS

  Place the FasTrak Flex at to the lowest degree 50 ½" from the superlative border of the windshield in the center behind the mirror, or mountain to the lower left of the windshield 50 ½" from the side of the windshield and l ½" from the bottom of the windshield.

  ALTERNATE POSITION

  If the preferred positions exercise not work, please mountain to the lower right of the windshield, ane½" from the side of the windshield and 1½" from the bottom of the windshield.

• If your vehicle has a metal oxide windshield yous should consult your vehicle possessor's manual or contact your dealership for the proper mounting location.

• It is non advised to have multiple transponders in the car at the same time when traveling on the I-10 and I-110 ExpressLanes unless y'all take a mylar bag roofing the standard transponder. The arrangement cannot distinguish between two transponders, and so the standard transponder could be charged the price even if the switchable transponder indicated the toll-costless carpool switch setting.  To order mylar bags please contact customer service.

• During the peak hours of 5am-9am and 4pm-7pm you lot volition exist charged $0.35 per mile for the price. During the off pinnacle hours of 9am-4pm and 7pm-5am you will be charged $0.10 per mile for the toll. Eligible carpoolers with a properly mounted FasTrak Flex prepare in the proper position (2 or iii+) and a valid account will be eligible for toll-free travel on the I-10 and I-110 Metro ExpressLanes.

• If a vehicle enters the Metro ExpressLanes on the I-10 and I-110 without a valid FasTrak business relationship/transponder, a observe of toll evasion violation is mailed to the registered owner of the vehicle with payment instructions for the toll amount plus a $4 processing fee which must be paid within 30 days to avoid additional penalties.

• In order for Metro ExpressLanes to operate efficiently, a combination of visual monitoring by California Highway Patrol (CHP) vehicles, photograph enforcement and FasTrak® volition be used to ensure legal utilize of the ExpressLanes.

  If you are a FasTrak customer, when traveling on the Metro ExpressLanes, a beacon light will signal the transponder occupancy setting. The beacon light is visible to California Highway Patrol (CHP) who will perform a visual verification of the vehicle and cite non-compliant drivers.

  In addition to CHP, the Occupancy Detection System (coming soon) is an automated detection arrangement that helps Metro ExpressLanes know if the FasTrak Flex switch setting matches the amount of people in the vehicle.

  There are likewise channelizers on the road that help delineate the general purpose lanes from the ExpressLanes.

• Coming Shortly!

  Occupancy Detection System (ODS) is an automatic-detection system that determines the number of persons in a vehicle and compares it to the switch setting on the transponder allowing Metro to charge the proper tolls for ExpressLanes travel.

  It is important to accept your transponder mounted in the correct location with the switch set up to accurately show the number of people in your vehicle. As a reminder, carpools and vanpools can use the I-10* and I-110 toll-complimentary if their FasTrak Flex is set correctly. If a transponder is set to an incorrect position, the registered owner of the vehicle will receive a violation for the toll amount and a $4 processing fee for each assessed cost.

  * On the I-10 Metro ExpressLanes: Vehicles withthree or more occupants will be able to utilize Metro ExpressLanes cost-complimentary at all hours with a valid FasTtrak Flex transponder. Vehicles withii occupants pay a toll during tiptop hours (Monday-Friday 5am-9am; 4pm-7pm) only will have cost-gratis access during off-peak hours with a valid FasTrak Flex transponder.

• This technology determines the number of persons in a vehicle and compares it to the switch setting on the transponder. Boosted cameras will exist installed along the ExpressLanes simply to determine the number of persons in a vehicle. Images of the front and side of the vehicle will be taken. The cameras will detect car seats, passengers, and small children in the backseat. Whatsoever facial prototype captures will be redacted for privacy purposes.

• No, it is not only it's coming very soon! Metro ExpressLanes will send boosted advice before the technology goes live. Communication is sent through argument inserts, e-mail, website posts and social media. So make sure to follow united states @expresslanes on Facebook and Twitter.

• Login to your business relationship to update your vehicle information past calculation the license plate of the rental car. You can provide an end appointment for the rental catamenia. Then, simply mount your transponder in the rental vehicle. These steps are of import because if the plate is not listed on your business relationship and the transponder is non read, the transaction will be processed as a notice of toll evasion violation, which may effect in penalties by Metro ExpressLanes and/or the rental company.

• In the involvement of maintaining reliable travel times in the Metro ExpressLanes, Metro has identified, evaluated and approved a group of congestion management strategies that includes CAV toll discounts to ensure that the ExpressLanes continue to provide substantial value and travel time savings to the maximum number of customers possible.

• Authority to charge CAVs discounted tolls for access to ExpressLanes in the state of California was one of the provisions included in the original bill that granted HOV-lane access for qualifying CAVs. Allowance for discounted tolls for CAVs when accessing ExpressLanes is also formally granted in California Vehicle Lawmaking (CVC) 5205.5.

• If your vehicle meets the posted carpool occupancy requirements, and y'all have a switchable FasTrak® Flex transponder with the switch set to the correct position, yous will not exist charged the cost. If your CAV has a FasTrak without the switch, or your vehicle does not meet the carpool occupancy requirements, y'all will non travel toll-gratuitous.

• Bank check your Metro ExpressLanes business relationship to verify that your vehicle has been designated as a CAV. If it is not designated equally a CAV, you may visit the website, service heart, or call 1-877-812-0022 to register your vehicle as a CAV. Please have proof of CAV decal on paw, every bit additional information may be needed.

Account Management

• You will receive your FasTrak^® Flex transponder in the postal service inside 3-5 business days.

• If you purchased your FasTrak Flex from AAA, Albertsons, or Costco y'all must actuate the transponder online or by calling (877) 812-0022. Prior to registration, $25 is held as a transponder eolith and the remaining balance of $15 is available as prepaid tolls. If you lot activate the transponder to an account that is automatically replenished by credit/debit menu, the $25 deposit will be moved into the prepaid toll residuum. If you activate the transponder to an account that is replenished by a cash/check payment, the $25 volition remain as the transponder eolith.

• Yes, a monthly $1 account maintenance fee is assessed. This monthly fee is waived for Low-Income Assistance Plan account holders ONLY.

• You lot tin can maintain your account past logging into your business relationship. If you need assistance, you may contact the Metro ExpressLanes Service Heart by sending a message through your online business relationship or calling (877) 812-0022.

• You lot tin update your account information by one of several ways:

  • Login to your account online. Click Add together/Update Vehicle.  End appointment the existing license plate on file. Then Click on Add together New, Add together Vehicle, and follow the prompts to add the new license plate number
  • Contact us at (877) 812-0022 to speak to a customer service representative
  • Visit a service centre in Torrance or El Monte -  For more information, click here.

  Please let me know when these two tasks have been completed, and then we tin can exercise a spot check on the website.

• Yes, if y'all take a FasTrak account and a temporary license plate, information technology must be added to the business relationship earlier using any tolled bridge, lane, or road in California. Once you have received the permanent license plate number, information technology is the account holders responsibility to add the new plate number to the account.  According to California law, all new vehicles sold afterward January one, 2019, are issued a newspaper license plate with a temporary license plate number. Permanent license plate numbers are issued by the California Department of Motor Vehicles (DMV) usually within 45 days.

  • Login to your business relationship online. Click Add/Update Vehicle. Then Click on Add New, Add Vehicle, and follow the prompts to add the Temporary license plate number, including enabling the 'Temporary License Plate' field.

  Exist sure to add the permanent license plate number to the business relationship once you receive your plates.

• If you use the transponder when your business relationship reaches a negative balance, the transactions will be candy as a Pay every bit You Get Notice of Toll Evasion Violation. The initial notice includes paying the cost plus a $4 processing fee each trip within 30 days. If the violation notice is unpaid afterward thirty days, the find increases to $21 plus the toll and $four processing fee. After threescore days, if the violation notice is unpaid, a 2d detect volition be sent, and an additional delinquent penalty of $thirty volition be added.

• It is your responsibility to monitor and track your account rest to ensure that you have adequate funds to encompass cost charges at the time of usage. You will receive courtesy communication via mail or email when the account requires replenishment. FasTrak accounts are prepaid accounts and your FasTrak Flex transponder will not have charges if your account does not have sufficient funds.

• Your credit/debit carte du jour or bank account volition automatically be charged $40 or 1 month'due south average use each time your FasTrak account balance falls beneath $10.

• The average toll utilize is calculated every three months. If your average usage amount is greater than the initial prepaid cost balance amount ($40), your replenishment is adjusted to the calculated average.

• FasTrak statements are emailed monthly or mailed quarterly gratuitous of charge. If yous adopt to receive a monthly paper statement, your account volition be charged $2 each calendar month. You will select your preferred method of statement delivery at the time of account opening and can alter the commitment method option at any time.

• The price corporeality was posted to your account based upon your license plate, most likely because your transponder may non exist working properly. If your transponder beeps and is working brand sure it is properly mounted. In accordance with California state law, transponders must exist properly mounted on your windshield.  For directions delight click here.

• If your FasTrak Flex is not beeping, yous may need a replacement transponder. Please contact the Metro ExpressLanes Service Center to request a replacement transponder. Upon request of a new transponder, you will be asked to return the faulty transponder.

• You can request additional Velcro strips at our Service Centers, online, or past calling (877) 812-0022.

• You can close your business relationship by informing Metro ExpressLanes Service Center . Please return all transponders and pay any outstanding amounts that may be due. Transponders tin be returned by mail or in person at ane of our service centers. If yous cannot locate a transponder that is listed on your account, you may login to your account and mark that transponder as lost. If y'all have a balance on your account, a refund will be candy within xxx days of the render of the terminal transponder.

  Transponders can be returned by post to P.O. Box 3339 Gardena, CA 90247

Do You Need Fastrak On A Registered Car,

Source: https://www.metroexpresslanes.net/frequently-asked-questions/

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